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WNA Blog Home » Business Etiquette Articles

How To Use Social Media Marketing and Grow Your Network in 5 Steps

August 1, 2016 | Sigrid de Kaste

Be authentic on social media

How are you using Social Media Marketing? Do you have firmly set objectives? Here are five steps to achieve the objective of growing your Social Media Network. 1. The Nod of Acknowledgement …used Offline: The nod of acknowledgement is a standard way to let a person know that you see them, without having to resort […]



What You Know May Help Your Business In China (Part 2)

July 13, 2016 | Lindy Chen

Part 2 - Suitable gifts for Chinese clients

In my last blog post, I talked about gifts that you should avoid giving your Chinese business counterpart.  As promised, I am resuming the discussion, this time with a focus on what you should give to your Chinese customer or investor.  Just as a refresher, the Chinese have a tradition of giving and receiving small […]



Always Know Your Content Before You Speak

May 17, 2016 | Pix Jonasson

Speaking Content

Recently I attended an academic presentation at a prestigious tertiary institution. Actually it was for 2015 Academic high achievers/Award winners and 2016 Scholarship recipients. This was a formal event with guests including business leaders, local government representatives (i.e. a metropolitan Mayor!), sponsors and family members, together with the recipient students. As some of the Scholarships […]



How to Adapt Your Communication for Better Results

December 1, 2015 | Vicki Writer

Listening to others' communication style and adapting yours accordingly is vital to make a connection.

We are 100% responsible for all of our outcomes. As teachers, trainers, speakers, coaches, sales people and parents – we are responsible for every single outcome that we produce. If the client, the student, our son or daughter doesn’t get what it is we are talking about- that is not their fault. That is our […]



Have a Mind That is Open to Everything and Attached to Nothing.

November 17, 2015 | Dianna Jacobsen

Inner peace and happiness

As we celebrate the life of the amazing Dr Wayne Dyer, who gave so much to so many, and passed away suddenly on 30 August, it is fitting to revisit what I feel to be the essence of his work: ‘The 10 Secrets to Success and Inner Peace’. In his book of this same title, […]



Leverage Your Time

November 3, 2015 | Pix Jonasson

Leverage is the secret to time management.

We’re all busy people.  Some people, though, are busier than we’d ever imagine, yet are somehow are able to stay on top of things so well they seem to go about their life so casually, while we struggle to produce good work and maintain a household. What’s their secret? Why do they seem to have […]



How To Create A Positive Professional Image

October 8, 2015 | Fonthip Ward

It's important to keep track of who is hanging around you in LinkedIn.

You have the ability to change people’s perception of you. A professional image is essential to having a successful career, regardless of what profession you are in. Below is a list of things that you will need to do to create a professional image: Look The Part You can maintain a positive professional image by […]



It’s Not What You Know Or Who You Know…It’s Who Knows YOU

May 11, 2015 | Pix Jonasson

Are you staying visible and connected, so new opportunities come your way?

It’s amazing how networking, building relationships and not being afraid to actually ask for something can get you (or your client) somewhere. If you are reading this, then you would be aware that I am a regular contributing author to the WNA blog.  Something I treasure, value and appreciate.  Thanks Lynette and the fab WNA […]



Success In Relationships

April 13, 2015 | Pix Jonasson

Snapchat

I am sure you all understand that communication is one of the keys to successful relationships.  And remember, we have two ears and one mouth…use them in that order. Whether it is with co-workers, friends, family or partners, some relationships are worth nurturing. Sadly, often unintentionally, people tend to ruin some of the most precious […]



Why Customer Retention Should Be Your No. 1 Priority (Part 2)

April 8, 2015 | Sarah Savvas

Customer Retention and feedback

Once you’ve cemented trust and loyalty with your customers through the customer retention strategies discussed in Part One, you can then move on to focusing on more proactive and targeted strategies to cement and secure long term customer retention. Some of these strategies include: 1. Implement anticipatory service Anticipatory service simply means taking a proactive […]