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WNA Blog Home » Communication Articles

The Importance of Face Time

December 4, 2017 | Theresa Miller

The National Australia bank has announced it will cut thousands of tellers’ jobs, eventually replaced them with Artificial Intelligence. This means there will be fewer people to talk to at your bank and more robots. While texts, emails and AI are convenient, the most crucial conversations we have in our lives are always best face-to-face. […]



Loneliness: Are You Talking Yourself Into It?

November 13, 2017 | Sue Lester

The solution to that feeling of loneliness is always re-connection, though the methods and how easily that is done depends very much on the individual, their personality, interests, confidence levels, past experiences and willingness to be vulnerable in meeting and allowing others to get to know them. The first step to change is always awareness.  […]



What Makes Someone Difficult to Communicate With?

November 10, 2017 | Kylie Warry

One of the most popular questions I get is how can I deal with a ‘Difficult’ person? Each of you almost everyday will come across someone you find difficult to some degree.  Many of you a this precise moment are in a world of stress and anxiety because of a difficult person. Perhaps they are […]



Do You Know the Two Most Important Words on LinkedIn?

October 25, 2017 | Robyn Henderson

Globally there are two words always appreciated, rarely rejected and not seen as regularly as you would imagine. In case you have not guessed it, the two words are Thank You. And even with the cute thumbs up that LinkedIn provides many people just can’t be bothered writing these words. Recently I brought this topic up […]



Don’t Correct Me, Listen To Me!

October 24, 2017 | Kylie Warry

Have you ever felt like this? Like you were in the middle of an awesome story and you have someone pipe up and say “no that’s not correct, this is how it works…”? You feel like you need to stop and say “ hey my story, my facts!”  Or perhaps you feel awful because this […]



Don’t Go Overboard When Promoting On Social Media

October 23, 2017 | Catriona Pollard

How do you find the line between being pushy or  overly promotional on social media and sending out the right amount of information to influence your audience? Using social media successfully involves having a strong understanding of your audience and also being able to recognise that social media shouldn’t primarily be used as a direct […]



Communication Problems in Online and Virtual Business

October 18, 2017 | Ingrid Bayer

Getting communication right when you’re an Online Business Operator or VA is critical, and so too is managing miscommunications and misunderstandings when things go wrong. Because Online Business Operators are not located in their client’s physical office space, there is no opportunity for the client to actually communicate in 3 dimensions that an in-person conversation […]



Are You Asking The ‘Write’ Questions?

October 6, 2017 | Theresa Miller

My nine-year-old daughter asked me a grammar question the other day that stopped me in my tracks: “When do you use ‘in spite of’ and ‘despite’? I honestly had to stop and think about it. Despite being an author, corporate trainer and former-journalist no-one has ever asked me that question – not even in my […]



HELLO? Is Anybody Home?

September 25, 2017 | Kylie Warry

Have you ever felt like this? Like you were in the middle of an awesome story and you need to check the person is listening because they are so quiet? You feel like you need to stop and check their pulse? You may be dealing with a Patient Communicator and how they listen in communication. […]



Preparation is Always Key

September 7, 2017 | Pix Jonasson

Nearly 6 years ago I spoke at my late Dad’s funeral service. I loved my Dad dearly and he instilled “Communication” into me. It was only fitting that my brother and I spoke and did him and our family proud at his service. Well…I always felt that I would never be able to speak…aka communicate…at […]