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WNA Blog Home » Communication Articles

Communication Problems in Online and Virtual Business

October 18, 2017 | Ingrid Bayer

Getting communication right when you’re an Online Business Operator or VA is critical, and so too is managing miscommunications and misunderstandings when things go wrong. Because Online Business Operators are not located in their client’s physical office space, there is no opportunity for the client to actually communicate in 3 dimensions that an in-person conversation […]



Are You Asking The ‘Write’ Questions?

October 6, 2017 | Theresa Miller

My nine-year-old daughter asked me a grammar question the other day that stopped me in my tracks: “When do you use ‘in spite of’ and ‘despite’? I honestly had to stop and think about it. Despite being an author, corporate trainer and former-journalist no-one has ever asked me that question – not even in my […]



HELLO? Is Anybody Home?

September 25, 2017 | Kylie Warry

Have you ever felt like this? Like you were in the middle of an awesome story and you need to check the person is listening because they are so quiet? You feel like you need to stop and check their pulse? You may be dealing with a Patient Communicator and how they listen in communication. […]



Preparation is Always Key

September 7, 2017 | Pix Jonasson

Nearly 6 years ago I spoke at my late Dad’s funeral service. I loved my Dad dearly and he instilled “Communication” into me. It was only fitting that my brother and I spoke and did him and our family proud at his service. Well…I always felt that I would never be able to speak…aka communicate…at […]



5 Reasons Why SEO is Important for the Travel Industry

September 6, 2017 | Fonthip Ward

SEO for Travel Industry

The travel industry is wide, and it includes companies that provide different travel services. The service providers in the travel industry include travel agencies, tour operators, internet vacation reservations, and cruise lines. With the advent of the internet, most of these services can be found online, mainly to aid in convenience. Vacations can be booked […]



Help! I Can’t Get a Word In!

August 22, 2017 | Kylie Warry

Have you ever felt like this? Like you were in the middle of an awesome story and someone jumps in and takes over? And they always seem to have a bigger better story?? You may be dealing with a Playful Communicator and how they listen or not……. in communication In our recent  post, we discussed the […]



Tame The Media Beast

August 18, 2017 | Theresa Miller

Recently I had the privilege of media training a group of women in who work for Anglicare in Canberra. These hardworking, courageous women are on the front of line of Anglicare’s many valuable social justice programs, such as finding emergency foster care for traumatised children; running mentorship programs for troubled youths; and supporting young carers […]



Communication Essentials for Business Success

August 16, 2017 | Ingrid Bayer

Communicate and stay in contact with your clients

In a world of hyper-connectivity, where everyone is seemingly super accessible, I wonder if we really understand how important the old fashioned communication values are in maintaining and retaining our client base. To be clear – you may have the schmickest website in the whole of the Southern Hemisphere, be ranked #1 on Google, have […]



How and Why Excellent Leaders Create Hope

August 7, 2017 | Sally Dooley

Leaders of high performing teams know that building capability requires so much more than developing knowledge, skills and abilities. They understand that an individual’s performance is based on a number of psychological traits, especially their resilience. Much research has been conducted to discover how managers can help their team members to build their resilience and […]



KISS – Keep It Simple Stupid

August 4, 2017 | Pix Jonasson

When I first started presenting, I wanted to share EVERYTHING I knew about the chosen topic. And I mean everything and in the one presentation!!! The more experience I got ‘under my belt’ and the more I studied other successful speakers, the more I realised the importance of NOT sharing everything I knew. As you […]