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WNA Blog Home » Communication Articles

Some Easy to Do Tips for Your Speaking Success

September 22, 2014 | Pix Jonasson

Professional speakers don't just wing it, they fully prepare before each presentation.

Want to impress your audience and attract more speaking engagements?. Then you will need to leave nothing to chance and be fully prepared in every aspect of your presentation. Here’s some great tips that will help your speaking career shine: Practice: Practice, practice, practice! Practice in front of the mirror, practice in front of friends […]



Part 3: 3 Ways to Fail-safe Your Prized Relationships – At Home and at Work.

September 8, 2014 | Sue Lester

So that's why the honeymoon period of a relationship feels so good!

It’s easier to mend a relationship than to find a brand new one and start afresh.  Consider the emotional and financial cost of divorce, of sacking and hiring staff, of ‘breaking up’ with a joint venture partner.  Are you wincing at the thought? There are just 3 key reasons relationships, personal or business fail: 1. Clash in […]



Why Your Customers Can Be the Best Source for Content Creation  

August 12, 2014 | Elizabeth Campbell

HOT and relevant content for your small business could come from the lips of your clients and contacts. All you need to do is ask.

Customers. You really can’t live without them … on so many levels. But have you considered your customers to be an extremely valuable source of content for your website, blog and social profiles? If you are having trouble coming up with content ideas, you could very well get all of your online content writing ideas […]



Part 2: 3 Ways to Fail-safe Your Prized Relationships – At home and at work.

August 11, 2014 | Sue Lester

To bring about change you have to take time out reflect on why you unconsciously do what you do.

It’s easier to mend a relationship than to find a brand new one and start afresh.  Consider the emotional and financial cost of divorce, of sacking and hiring staff, of ‘breaking up’ with a joint venture partner.  Are you wincing at the thought? Relationships are to be valued and nurtured to remain gold. There are just 3 key […]



Why Bother to Personalise Your LinkedIn Invitations to Connect?

August 8, 2014 | Robyn Henderson

Linked in invitations

You may find that 90% of the people you invite to connect you will say yes. And as for the 10% that reject or ignore your invitation, I suggest that you don’t take it personally. You may have rejected many invitations before you joined LinkedIn and that 10% may be in exactly the same boat. […]



Customer Service – Avoiding The Common Mistakes

August 1, 2014 | Terri Mitchell AKA The Profit Frog

Unhappy customers and clients are the last thing you need. Here's how to avoid common customer service mistakes.

To enjoy long lasting success in business, you need to be able to learn from your mistakes. After all, you are only human, and to get things wrong is all part of the learning curve. Making errors once is normal and something we all do. However, if you don’t avoid the common mistakes, including failures, […]



Are You Writing Authentic Content? And What on Earth Does that Mean?

July 31, 2014 | Elizabeth Campbell

By putting yourself in your audiences shoes writing authentic content will come easily.

There’s a lot of chitchat going on at the moment about being “authentic” in your content  and, granted, it is important. But what exactly does being authentic mean? The Oxford Dictionary says “authentic” means: Of undisputed origin and not a copy; genuine. In a nutshell, I believe it means you are genuinely trying to help […]



Part 1: 3 Ways to Fail-safe Your Prized Relationships – At Home and at Work.

July 10, 2014 | Sue Lester

Relationships at work and home Part 1

It’s easier to mend a relationship than to find a brand new one and start afresh.  Consider the emotional and financial cost of divorce, of sacking and hiring staff, of ‘breaking up’ with a joint venture partner.  Are you wincing at the thought? Relationships are to be valued and nurtured to remain gold. There are just 3 […]



Big Trends in Customer Service

July 2, 2014 | Terri Mitchell AKA The Profit Frog

Want to get an additional 13% of business from customers? Here's how.

Providing customers with what they want has been part of doing business for centuries. To discover that there are trends across this level of interaction should come as no surprise, given how deeply technology has penetrated every aspect of our modern lives. Areas gaining popularity include outbound follow-up, feedback, and mobile social media, and just […]



How To Ensure Your Speaking Business Survives During Tough Times

June 16, 2014 | Pix Jonasson

Ring your insurance broker TODAY and make sure that your business insurance policy does include Tax Audit protection.

You may be new in the speaking business or a well established whichever, however or whatever, you’ve got to know how to keep your business alive during economic recessions.  Anytime the cash flow in a business, large or small, starts to tighten up, the money management of that business has to be run as a […]