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WNA Blog Home » Management Strategies Articles

7 Key Elements To The Perfect Business

April 22, 2015 | David Solomon

Use these 7 key elements to evaluate the success of your business.

In over 30+ years in business I’ve seen plenty of what works well – and even more of what doesn’t! Here’s a quick checklist for you to evaluate your own business. How many can you tick off? P = Purpose (Higher Purpose) A Higher Purpose or a Big Why. This is a motive that is […]



Be Empowered – Financially!

April 21, 2015 | Dianna Jacobsen

Financial empowerment

“Financial Empowerment”. What does this mean to you? Financial security? Financial literacy? Feeling ‘in control’ of your money and your financial or business results? Feeling positive and optimistic about your ability to generate money and to be in a comfortable position financially? Yes, it means all of these things. But do you really feel this […]



Why Customer Retention Should Be Your No. 1 Priority (Part 2)

April 8, 2015 | Sarah Savvas

Customer Retention and feedback

Once you’ve cemented trust and loyalty with your customers through the customer retention strategies discussed in Part One, you can then move on to focusing on more proactive and targeted strategies to cement and secure long term customer retention. Some of these strategies include: 1. Implement anticipatory service Anticipatory service simply means taking a proactive […]



Set Goals For More Effective Time Management

March 26, 2015 | Sue Davey

Time for change in goal setting

Women have hectic lives and we are constantly under pressure to perform in every area of our lives; be the perfect mother, be the perfect wife, be the perfect employee and be the rock that holds everything together. We feel the pressure. It’s unrealistic and none of us can be perfect in every way. What […]



Why Customer Retention Should Be Your No. 1 Priority (Part 1)

March 11, 2015 | Sarah Savvas

It is not rocket science. Improved customer service = improved customer retention.

If you are spending thousands of dollars each year on sales and marketing strategies to attract new customers and clients, but are losing many of those customers through poor customer service, you are simply collecting water with a leaking bucket. With rising customer acquisition costs, businesses need to innovate and assume a proactive role in […]



Creating Franchising Territories That Work

March 6, 2015 | Simone Pentis

The boundaries are changing.  When designing and setting up territories for a franchise there are many factors that need taking into account.

Franchisors are now moving towards being more creative in how they design the types of territories they are now granting their franchisees. So long as overall there is value and benefit to both the franchisor and franchisee, franchise territories do not need to follow the prior traditional views of territories. This traditional view often equating […]



Customer Complaints Are a Golden Opportunity

February 11, 2015 | Sarah Savvas

Don't avoid customer complaints welcome them as an opportunity to make improvements in your business.

We all complain about difficult customers and try and avoid them at all costs. But, in fact, we should be seeking them out – they present us with a golden opportunity to improve our service. It’s the customers who are unhappy but don’t say anything that pose the real danger to your business. Customer complaints […]



Kick-Start Your 2015 Results Now!

February 10, 2015 | Dianna Jacobsen

Create a list of goals to hold yourself accountable for what you have set out to achieve in 2015.

It’s February already! And it feels like Christmas is just a distant memory… How are your New Year’s resolutions holding out? (Do you actually remember what they were?) I hope you also found time to reflect on the year just gone and the year ahead, and gave some thought to your intentions for 2015; I don’t […]



How To Plan Your 2015 Foundations

January 19, 2015 | Janet Culpitt

Planning your business strategies and foundations for 2015

A new year begins so it’s time for all business owners take time to do some serious planning. It’s a good idea to spend a day or two preparing your business plan and then take some time off, to digest your plans, and then come back into the office refreshed with a new direction, ready […]



A New Year – A New Page!

January 8, 2015 | Dianna Jacobsen

It's a new year. Take action now and get your goals and plans for the year ahead in place.

Happy New Year! I LOVE new years! It is like turning the page on a new notebook, seeing the fresh, crisp pages, just waiting for something inspirational and creative to flow onto its pages! New years are the perfect time to reflect on what’s working, and what’s not; and then to DO something about it! […]