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Watch this video to learn how focusing on yourself, the team and then the customer, can improve staff performance and the customer experience all because you bring your “A” game example every day. Thats a real win,win,win!
Have you ever experienced that feeling of overwhelm when you have so much going around in your head that you suspect you are about to go into meltdown? When you have so much to do and to remember and there are so many people depending on you?
The beauty of planning in financial and calendar years is you get two fresh starts. So did you put January to good use? How are your goals, particularly financial ones, tracking? Goals? Yes, those ones you wrote down. Your planning must be written down otherwise you simply stress yourself out with everything swilling around in […]
Time management. Life Balance. Words that we hear bandied around in business seminars, parenting classes, personal empowerment workshops, and a host of other settings. But what do these words actually MEAN? Can we really manage time? Or rather, can we simply manage the activities that we fit into our time? After all, it is the […]
If I were a retailer of flowers, chocolates and jewellery I would probably absolutely adore St Valentine’s Day. But I’m not, so I don’t. Please permit me to rant, just a little, before sharing some home truths. The rant is about the emotional blackmail encouraged by retailers and media, and pimped by some radio stations. Love and […]
It is all too easy to have overly busy diaries; back-to-back commitments throughout the work day; to be juggling multiple tasks; and to be saying yes, yes, yes to interruptions, requests and changing priorities throughout each and every work-day. To be the most effective, ‘present’, focused and available boss, business owner, team member and colleague, […]
You can’t fix time management problems with time! If we had more time, we’d just try to fit even more into it, so no quick-fix there. It’s that age-old misnomer, isn’t it? You can’t manage time, you can only manage the activities you try to squeeze into it! Much easier said than done, I hear […]
Are you always running around complaining about not having enough time to achieve everything you need to get done in your day? Do you leave your own self care until you actually become ill? There could be more at play going on here than just a lack of time. Just think about it, if you feel […]
One of the things I’ve come to learn over the years is that all of us have things that can easily prevent us from achieving our potential. Sometimes these things are tangible such as a lack of knowledge, skill or experience. Sometimes they are much more intangible but no less real. This group includes psychological […]
Living in your personal power is very much about being in the present. If you are back in the past you are living with the shoulds, if onlys and regrets. If you are out in the future you are living with the what ifs, whether empowering or disempowering, and note, they only exist in your […]