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WNA Blog Home » Organising Articles

Crunching Numbers for Customer Service

April 30, 2013 | Terri Mitchell AKA The Profit Frog

Number crunching the cost of your customer service provides valuable data.

Mere decades ago, customer service hardly rated a mention when talking business – it was simply a given. Today’s vastly different consumer climate demands that all business owners are sensitive any ruffle in the customer service fabric. Where previously, customer service was what people did, these days the value of delivering better customer service is […]



3 Ways To Be Healthier At Work

September 7, 2012 | Michele Connolly

Business is not much fun when you look and feel like a physical wreck. Are you making time for your own self-care?

If you work for yourself it’s easy to get busy and overwhelmed, and neglect your health. Here are 3 things you can do to help you stay healthy while you get down to business. 1. Keep a bottle of water on your desk If you have to get up and get a glass water when […]



4 Ways To Make Your Office More Motivating

August 8, 2012 | Michele Connolly

Is your office a motivational disaster? Use these 4 tips to whip your office into the productive space it should be.

Your office should be one of the few areas in your life that you can focus completely and utterly on the tasks at hand, but unfortunately this is not usually the case. Use these four tips to turn your office into the productive space it should be.