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WNA Blog Home » Productivity Articles

Increase Your Sales Through Customer Service

August 29, 2014 | Sarah Savvas

Want to get an additional 13% of business from customers? Here's how.

Excellent customer service is your strongest and most cost effective marketing strategy for increasing sales as it can result in repeat business and word-of-mouth referrals, which can be worth a significant chunk of your annual revenue. A recent American Express survey found that 70% of customers are willing to spend 13% more on average with […]



Engaging Your Team Through On-site Training

July 4, 2014 | Sarah Savvas

Get you staff excited about training. Here's 3 ways to make your training sessions more engaging.

Corporate training has seen massive growth in the past three years, with training expenditures exceeding $130 billion worldwide. The reasons are due to both the economic recovery, as well as businesses discovering vast gaps in their employees skill sets. Although most companies understand the need for ongoing training, many have difficulty getting their workers excited […]



Staying on Top of it All – Life Balance for Busy Women #5

June 4, 2014 | Dianna Jacobsen Brunner

Put yourself in the picture with 'Me' time or you will get lost in the chaos of business and life.

I hope you’ve joined me once more to continue our journey to create a balanced and fulfilling life. Last time, we discussed drawing up your ‘Life’ in a 9-square grid, supporting you to make mindful choices of how to best optimise your time and energy to create the life you desire. Let’s build on that…. […]



Are You And Your Business Ready For Growth?

May 28, 2014 | Sarah Savvas

Expanding your business? Don't get too excited until you have run all the figures and considered the true costs.

The thought of expanding your business from a small business to a larger entity is something that drives many business owners. But it requires careful planning to get it right. Any small business owner who’s tasted success in some form, will undoubtedly have thought about the prospect of expansion. Rapid business growth can be an […]



Staying on Top of it All – Life Balance for Busy Women #4

April 30, 2014 | Dianna Jacobsen Brunner

Use these strategies and techniques to create your very own 'Big Picture' journal.

Today I’d like to share with you a ‘magical’ strategy I devised many years ago, which has supported countless women to overcome the constant juggle and struggle of managing the many and varied roles of our busy lives. You will need two things: a ‘special’ journal – one that’s new and nice and that you’ll enjoy writing […]



Protecting Your Most Valuable Asset – Your People (Part 2)

April 22, 2014 | Sarah Savvas

The secret to business success is hiring staff who have the right skills and a 'can do' attitutde.

Second only to the difficulty of accessing capital, the biggest complaint I come across from business owners is about finding and keeping good employees. Good employees are, without a doubt, the most valuable asset any company can have. And when times are tough, it is more important than ever to get the most out of […]



Stop Overwhelm With A Brain Dump!

April 4, 2014 | Sue Lester

Do a Mega Brain Dump. You'll de-stress, sleep better and achieve more at work.

Have you ever experienced that feeling of overwhelm when you have so much going around in your head that you suspect you are about to go into meltdown? When you have so much to do and to remember and there are so many people depending on you?



Protecting Your Most Valuable Asset – your people (Part 1)

March 18, 2014 | Sarah Savvas

The secret to business success is hiring staff who have the right skills and a 'can do' attitutde.

Don’t you ever wonder what happened to the days when employees worked for one company for life or at least for the better part of their career, when companies treated employees like part of the family and employees were unwaveringly loyal to their employers?  With this era being as good as over, and with employees […]



Staying On Top of it All – Life Balance for Busy Women #2

February 27, 2014 | Dianna Jacobsen Brunner

We all have the same amount of time - it's how you manage and plan that makes the difference to your outcomes.

Time management.  Life Balance. Words that we hear bandied around in business seminars, parenting classes, personal empowerment workshops, and a host of other settings. But what do these words actually MEAN? Can we really manage time? Or rather, can we simply manage the activities that we fit into our time? After all, it is the […]



Is Your Business Hot or Not?

February 14, 2014 | Angely Grecia

Juggling too many aspects of your business at once? Make sure you keep your eyes on your financials.

Juggling the demands of a business can sometimes result in a lack of time to just sit back and look at your business strategy and business processes fundamental to success. Yet evaluation, the act of reviewing not what you are doing but how you are doing it, can make an incredible difference. In the latest […]