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WNA Blog Home » Productivity Articles

Set Goals For More Effective Time Management

March 26, 2015 | Sue Davey

Time for change in goal setting

Women have hectic lives and we are constantly under pressure to perform in every area of our lives; be the perfect mother, be the perfect wife, be the perfect employee and be the rock that holds everything together. We feel the pressure. It’s unrealistic and none of us can be perfect in every way. What […]



Why Customer Retention Should Be Your No. 1 Priority (Part 1)

March 11, 2015 | Sarah Savvas

It is not rocket science. Improved customer service = improved customer retention.

If you are spending thousands of dollars each year on sales and marketing strategies to attract new customers and clients, but are losing many of those customers through poor customer service, you are simply collecting water with a leaking bucket. With rising customer acquisition costs, businesses need to innovate and assume a proactive role in […]



How to Achieve Your Best – Part 2

February 27, 2015 | David Solomon

The new revolution of  heart based business allows many women to be their best self.

Symmetry is often expressed via the ancient Chinese concept of Yin and Yang. For example, we see it in the dualistic nature of day and night, fire and water, active and passive, masculine and feminine. According to the Taoists all things have both Yin and Yang properties and business is no exception. And yet, modern […]



Customer Complaints Are a Golden Opportunity

February 11, 2015 | Sarah Savvas

Don't avoid customer complaints welcome them as an opportunity to make improvements in your business.

We all complain about difficult customers and try and avoid them at all costs. But, in fact, we should be seeking them out – they present us with a golden opportunity to improve our service. It’s the customers who are unhappy but don’t say anything that pose the real danger to your business. Customer complaints […]



How to Achieve Your Best – Part 1

January 29, 2015 | David Solomon

Success and freedom could be yours by just letting go of the things that no longer serve you or your business.

Achieving your best is a personal thing. In the same way that success for you really should be defined by your lifestyle, family, financial and other goals – rather than what society says success “should” be – being “your best” works the same way. This also applies whether we are considering being your best in […]



A New Year – A New Page!

January 8, 2015 | Dianna Jacobsen

It's a new year. Take action now and get your goals and plans for the year ahead in place.

Happy New Year! I LOVE new years! It is like turning the page on a new notebook, seeing the fresh, crisp pages, just waiting for something inspirational and creative to flow onto its pages! New years are the perfect time to reflect on what’s working, and what’s not; and then to DO something about it! […]



If You Are Confused About Wealth – Then Smile!

December 5, 2014 | Leo Eliades

Take control of your debt management before it takes control of you.

When I was in my twenties there was a time when I was convinced that wealth was only for others, not me. As much as I wanted the freedom and the choices that came with wealth, I was so confused and that was enough to make me give up. Fortunately for me and those I […]



The Joy Of Missing Out

November 20, 2014 | David Solomon

Practise meditation

I’m sure you’ve heard about the Fear Of Missing Out (FOMO). It’s where we over consume, overcommit, or generally overdo something because we can’t bear thinking we might miss out on something. It’s like going to a buffet where you appear to have unlimited choice of food. How much do you put on your plate? […]



The ‘Big Rocks’ Story

October 27, 2014 | David Solomon

What ingredients is your 'jar of life' filled to the brim with? The choice is yours!

In my last blog I referred to ‘Big Rocks’. I love this story for what it teaches us about focus and priorities – so necessary for all of us with such busy lives and so many competing priorities! A philosophy professor came to his class carrying 5 items – a large, empty mayonnaise jar, 3 […]



What is a ‘Service Culture’ and What Does it Mean For Your Business?

October 24, 2014 | Sarah Savvas

Never burn your bridges. Regardless of the reception you receive always be the bigger person when networking in the community and at events.

By definition, a ‘Service Culture’ is a culture within an organisation where customer satisfaction is the top priority. No business can stay in business without customers. How you treat or mistreat them determines how long your doors stay open. And bad service is a one way ticket to business failure. For many years, customer service […]